Did you know that civil servants in the UK are banned from using over 30 words and phrases considered to be jargon? That when the Arizona Department of Revenue rewrote one letter in plain English, it received about 11,000 fewer phone calls than in the previous year? Bureaucratic language and corporate jargon have come to infiltrate many types of communication, but plain English is the best way of presenting information so someone can understand it the first time they read or hear it. No matter how well-educated you are, no one wants to wade through pages of unintelligible gobbledegook. Learn all about the plain English approach and find out about its many benefits in this insightful infographic from the National Adult Literacy Agency.